This Privacy Policy describes how Studnest (owned and operated by Skillsphere Academy LTD) with its registered address at 86-90 Paul Street, London, Greater London, United Kingdom EC2A 4NE, and registration number 16274019, collects, uses, and discloses information from and about you when you visit and use https://studnest.com/ and Studnest’s associated websites, applications and virtual learning environments/online campus platforms (collectively, the Websites), as well as your ability to control certain uses of that information.

It also describes certain data protection rights that apply, subject to applicable law, including a right to object to some of the processing that Studnest carries out.

Studnest respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. By accessing or otherwise using the Websites, you agree to the terms and conditions of this Privacy Policy.

We regularly review our compliance with this Privacy Policy. Whenever we receive a formal complaint, we do our best to contact the person who made the complaint to attempt to resolve their concerns. If you have any questions about using your information or the contents of this Privacy Policy, please contact us at office@studnest.com.

Data Collection Practices

Studnest collects information from you when you choose to provide it to us. For example, we collect your information when you submit a web form requesting information about one of our course offerings or otherwise contact or provide information through the Websites.

The information we collect may include personal information such as your name, address, email address, telephone number, date of birth, government-issued identifier, prior educational background information, work experience, and the content of any communications that we exchange, as well as non-personal information when you:

• Indicate an interest in a course (you may opt out of promotional emails by clicking a link in the emails you receive from us).
• Create an account.
• Register for a Course directly with us, through your employer, or other means.
• Make a payment.
• Participate in our surveys, promotions, and competitions.
• Sign up for a newsletter.
• Communicate with us, for example, by submitting queries regarding the Website and using the Website.
• Sometimes, we require your personal information to perform a contract or comply with a legal obligation.

Automatically Gathered Information

When you visit the Websites or interact with emails we send you, we passively collect information from you, including your internet protocol address (IP address), browser type, operating system, device identifier, device model, software version, or mobile or ISP carrier information.

Our third-party partners and we use cookies and other technologies to collect information about your visit to the Websites, such as the date and time of your visit, the information you searched to find the Websites, your activity on the Websites, and your clicks on our ads.

Cookies are small files that may be stored on your computer while using the Websites and contain data about your use. We use session cookies (which expire when you close your browser) and persistent cookies (which stay on your computer until you delete them or after a specified expiry date) to understand more about your website activity.

Please see Studnest’s Cookie Policy for details about how we use cookies and other tracking technologies and how you can control the cookies set on your browser.

Privacy Settings & Tracking Controls

Your privacy is important to us, and we provide various options to help you control how your data is collected and used. By managing your system preferences, you can adjust your browser settings to limit tracking or disable cookies. Additionally, when visiting our website, you may see a cookie banner that allows you to accept, reject, or customize your cookie preferences.

If you choose to decline cookies or restrict tracking, please be aware that some functionalities of our website may not work correctly. Certain pages or features, such as personalized recommendations, may become unavailable.

For mobile users, privacy and advertising settings can be modified through your device settings to limit tracking for targeted advertising or to adjust data-sharing preferences. Depending on your operating system, you may also have the option to reset your advertising ID, preventing tracking across different apps and services.

While we offer various privacy control measures, our system may not recognize Do Not Track (DNT) signals from certain browsers or devices. The effectiveness of these settings varies based on your browser’s capabilities and privacy settings. To learn more about how we use cookies, how to adjust your settings, and how to opt out of certain tracking features, please refer to our Cookie Policy.

Merging and Using Your Data

To provide you with a personalized learning experience, we may combine the information you provide on our website with data obtained from other sources, such as support interactions, course participation, or surveys. This allows us to:

• Customize course recommendations based on your interests and progress.
• Improve the quality of our educational content and platform usability.
• Provide better customer service and respond efficiently to your inquiries.
• Send you targeted offers, educational updates, and relevant resources.

Failure to provide accurate and up-to-date information may limit access to some of our services. For example, an incorrect or outdated email address may prevent us from sending important course notifications, account recovery details, or exclusive learning materials.

By maintaining accurate personal information, you help us deliver a seamless and effective learning experience tailored to your needs.

Protecting Minors’ Privacy

Studnest is designed for adult learners and does not knowingly provide access to individuals under the age of 18. Our courses, materials, and services are tailored for users who meet the legal age requirements for financial education and online learning.

We do not intentionally collect, process, or store personal data from users under 16 years of age. If we discover that a user is under 18, we will take the necessary steps to limit their access and ensure that their personal data is handled in compliance with applicable laws.

If you are a parent or legal guardian and believe your child has provided personal information on our platform without proper consent, please contact us immediately. We will investigate the matter and take appropriate action, such as deleting the data or requesting verified parental consent before further processing.

For additional details on how we handle personal data, please review our Privacy Policy.

How Your Information is Used

We process personal information under the following legal bases. To fulfill a contract or take steps linked to a contract, including:

• Verifying your identity.
• Taking payments and communicating with you.

To conduct Studnest’s business and pursue our legitimate interests in marketing our business, ensuring that we conduct our business in line with our objectives, improving and developing our products and services, and keeping our records accurate and up to date.

This includes:

• Using your information to provide products and services you have requested and responding to any comments or complaints you may send us.
• Personalising your experience on the Websites and in any course you choose to enrol in will help us better respond to your individual needs.
• Targeting advertising to individuals with similar interests or characteristics through third-party services.
• Developing new products or services or conducting analyses to enhance current products and services.
• Reviewing the usage and operations of the Websites and analyzing and improving the Websites (we continually strive to improve the Websites based on the information and feedback we receive from you).
• Contacting you for legitimate business purposes.
• Using personal information to invite individuals to take part in market research.
• Where consent is not required by applicable law for direct marketing purposes.
• Protecting the security and functionality of the Websites, including using personal information you provide to investigate any complaints received from you or others about the Websites or our products and services.
• We conduct balancing tests for data processing based on our legitimate interests described above. For more details on the balancing tests we have carried out, please contact us at office@studnest.com. You may also have the right to object to our use of your personal data based on our legitimate interests, as described at the outset of this Privacy Policy.

Utilizing Anonymous & Aggregated Data

Studnest may collect, process, and use de-identified, aggregated, or anonymized information to analyze trends, improve user experience, and enhance the overall functionality of our platform. This information is stripped of personally identifiable details, ensuring that individual users cannot be traced or identified.

We may use anonymized data for various purposes, including but not limited to:

• Analyzing website and course performance to optimize content and improve the learning experience.
• Research and development to identify trends, user behavior, and engagement patterns.
• Marketing and advertising insights, where permitted by law, to evaluate the effectiveness of campaigns and promotions.
• Sharing with third-party service providers, partners, and advertisers to facilitate collaborations, reports, and strategic improvements.

Since anonymized data does not include personal identifiers, its use, and disclosure are not subject to the same privacy restrictions as personal data under applicable laws. Studnest reserves the right to share anonymized and aggregated data with partners, advertisers, researchers, and other third parties at its discretion. However, we remain committed to ensuring this data is used responsibly and ethically in compliance with industry standards and regulations.

Sharing Your Information

Studnest shares your information with other entities or individuals in the following limited circumstances:

• Service Providers: We share your information with third parties providing business, professional, or technical support functions. In particular, we use third-party providers for website hosting, maintenance, marketing, courier, certification, business operations, payment, and identity verification services (Service Providers). These Service Providers are only given access to your information to the extent necessary to process your information and/or provide services to Studnest. They are prohibited from using or sharing your information for any other purposes. Where permitted by law, Studnest discloses limited information about you to Service Providers to serve relevant advertising on third-party platforms to you or other audiences.
• Legal Matters; Safety: We access or share your information to satisfy any applicable law, regulation, legal process, or governmental request concerning an investigation on matters related to public safety, as permitted by law or otherwise as required by law. We may disclose your information to protect the security of the Course, the Websites, servers, network systems, and databases. We may also disclose your information, as necessary if we believe there has been a violation of our Terms of Use (including investigation of potential violations thereof), any other legal document or contract related to the Websites, or the rights of any third party.
• Fraud; Security: We access and disclose your information to detect, prevent, or otherwise address fraud, security, or other technical issues.
• Consent; Other: We share information with third parties when we have your consent or otherwise as described to you at the point of collection.

Data Protection & Security Measures

We are committed to protecting the security of your information. We maintain what we believe to be appropriate physical, electronic, and managerial procedures to safeguard and secure your information, prevent unauthorised access, maintain accuracy, and ensure the proper use of your information.

Your information’s accuracy, safety, and security also depend on you. Where we have given you or where you have chosen a password for access to any parts of the Websites, you are responsible for keeping this password confidential. We ask that you not share your password with anyone. Even though we do our best to protect your information, the transmission via the internet is not entirely secure, and we cannot guarantee our security measures. We are not responsible for unauthorised access to or acquisition of your information.

Managing and Controlling Your Data

If you have created a profile or are enrolled in a Course, you may access and/or update your personal information through your user profile.

In some instances, you may be eligible to:

• ask us for a copy of your personal information;
• correct, delete, or restrict processing of your personal information; and/or
• obtain the personal information you provide to us in a structured, machine-readable format. In addition, under applicable law, you may have the right to object to processing your personal information in some circumstances.

Your rights regarding your personal information may be limited, for example, if fulfilling your request would reveal personal information about another person or would infringe the rights of a third party (including our rights), or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. We will inform you of the relevant exemption upon which we rely when responding to any request you make.

Our use of certain personal information is necessary for us to provide information about the Course or to provide services to you through the Websites or otherwise. Choose not to provide this personal information or request that Studnest delete or restrict the processing of this personal information. You may not be able to participate in the course, and we may not be able to provide you with other services, including those provided through the websites or advertised on the course.

Public Contributions & Shared Content

Certain areas of Studnest’s platform, such as discussion boards, community forums, chat rooms, course Q&A sections, and webinars, may be publicly accessible to other users, including fellow students, instructors, and facilitators. Any information, messages, or content shared in these spaces may be visible to others.

Important considerations before posting in public areas:

• Think before you share: Avoid posting personal, financial, or sensitive information that could be misused.
• Your content may be retained: Messages, comments, and forum discussions may be stored and remain accessible even after you stop using the platform.
• Search engines may index public content: In some cases, publicly posted content may appear in search engine results, making it accessible outside Studnest.
• Metadata and file properties: If you upload files, images, or videos, they may contain metadata (such as location, timestamps, and device details). If you do not want Studnest to store metadata, please remove it manually before uploading.

While Studnest provides a safe and structured environment for discussion, users are responsible for the information they choose to share. We encourage you to use privacy-conscious practices when interacting in public areas. If you have concerns about content visibility, privacy settings, or data retention, please contact office@studnest.com for assistance.

Privacy Policy Revisions & Updates

We periodically review and update this Privacy Policy to reflect changes in regulations, technology, or company practices. If significant changes are made that affect how we handle your personal information, we will:

• Notify users through the website via a banner or popup notification.
• Send an email update (if applicable) to registered users informing them of key changes.
• Allow a review period before the changes take effect, ensuring transparency.

By continuing to use Studnest’s services after updates, you acknowledge and accept the revised Privacy Policy. If you disagree with any modifications, you may discontinue using our services and request the removal of your data.

How to Reach Us

Studnest is committed to protecting user privacy and ensuring transparency in how we handle personal data. If you have any concerns, questions, or requests regarding our Privacy Policy, data collection practices, or your personal information, please reach out to us at:

• Email: office@studnest.com
• Phone: PHONE
• Contact Page: https://studnest.com/contact-us